Your organization's culture will impact everyday interactions and operations. It affects how you communicate and interact with team members and customers, how you will learn and develop, as well as influences your decision making and collaboration with others.

Culture encompasses your organization's values and sets the expectations for team members' behavior and operations. The culture in your store will determine the service and product you will serve.

A textbook would tell you it is a group's norms, rituals, customs, and traditions. But how does that apply to our organization? How do I know what my organization's culture is?

Accountability is one of the most fundamental qualities of a great leader. So, what does it mean to be accountable?

How do you teach and promote the growth of accountability among your team members? When people are accountable, they are responsible for their actions, behaviors, and duties. Here are some ways to teach and hold your team members accountable:

You must be inspired to lead. You want to challenge yourself and your team to do better. When you inspire others, they will desire to grow. Foster an environment where team members collaborate, communicate, and work towards a goal.

Become the kind of leader that people would follow voluntarily; even if you had no title or position. — Brian Tracy

Too often, individuals who find themselves in a 'Leadership' role learn how to become a leader while in that role. But what if we shift our perspective? What if we see leadership not as a position, but as a RESPONSIBILITY? This transformation in mindset can enlighten us about the true nature of leadership.