EMPLOYEE ENGAGEMENT & GENERATIONAL DIVERSITY
If you want to be successful, KNOW YOUR PEOPLE!
KNOW YOUR PEOPLE
As a leader, understanding each of your employees is not just a key to success but also a gateway to a positive work environment. It's is knowing their strengths, weaknesses, and work styles, and recognizing their individual contributions to the team's shared goals. This understanding paves the way for exceptional teamwork, collaboration, trust, and outstanding communication.
Empathy is the #1 driver of employee engagement.
Empathy and caring about the whole person must happen within the four walls of a Jersey Mike's store because that is part of the culture built from day one. Successful employee engagement is measured by how your employees think, feel, and act, resulting in genuine emotions about the job and connections within their team and their owners!
CRITERIA FOR
TEAM MEMBER RECOGNITION
Recognize your team members for behaviors and achievements you value in your organization
It is more than covering shifts, punctuality, teamwork, and maintaining a clean appearance and work environment. These are all critical for your store’s success, but there are more opportunities you can recognize:
-Mentoring team members
-Handling customer complaints
-Being proactive
-Cost-saving actions
-Error-free service
-Delivering an excellent customer experience.
When determining how to reward your team members, be creative! Ensure that the incentives you provide are in line with your company's culture. You can base rewards on store competitions, initiatives, or performance-based achievements. By connecting these incentives to your culture, you can foster a sense of belonging and alignment with your company's values among your team members.
TYPES OF RECOGNITION
-Acknowledgment in the form of a simple thank you, handwritten notes, or a call to a parent can create lasting impressions.
-A paid day off
-A family feast
-Movie passes
-A Kind bar or other sweet
-Gift certificate for coffee/food shop/car wash/gas
BENEFITS OF RECOGNITION
Rewards recognize the individual, making them feel valued and appreciated, and inspire and motivate them to continue their excellent work.
-Help build a strong culture
-Higher retention
-Motivation
-Create competition and passion
-Creates drive
A strategic use of rewards can influence lower-performing team members' decisions to improve, empowering them to contribute to a culture of growth.